Two Spirit Airline gate agents were injured and two fliers arrested Sunday at Detroit Metro Airport during a wild dispute over the size of carry-on lugage, WDIV reports. A third passenger was ticketed by police.
"Three passengers attacked our agents without provocation," Spirit said in a statement.
The fracas happened during boarding of Flight 646 from Detroit to Atlanta, reports WDIV's Jason Colthorp.
When the agents asked the passengers to verify that their carry-on bags were appropriate sizes, the customers became combative, Spirit said. Agents tried to diffuse the situation but were assaulted as they closed the doors to prevent the passengers from boarding. The video below shows punches and shoving to the ground.
One of the employees was taken to a nearby hospital for medical attention, the airline said.
“All of us at Spirit wish the agents a speedy recovery and thank them for their courage and professionalism,” it added in an email statement. “We also thank law enforcement for responding quickly and arresting those involved in the attack. This violent behavior is completely unacceptable and has absolutely no place in airports or any other place of business. We will not tolerate abusive behavior of any kind and these passengers will be banned from any future travel with Spirit."